Privacy Policy

Finaxis Credit and Properties Pvt Ltd

Last Updated: October 28, 2025

At Finaxis Credit and Properties Pvt Ltd (“Finaxis”, “we”, “us”, or “our”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://finaxis.lk/ (the “Website”).

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1.Information We Collect

1.1.Information You Provide to Us

We collect information that you voluntarily provide to us through our Website contact form, including:

  1. Full name
  2. Email address
  3. Phone number

Message content or inquiry details

1.2Automatically Collected Information

When you visit our Website, certain information is automatically collected through the use of cookies and similar technologies:

  • IP address and approximate geographic location
  • Browser type and version
  • Device information (type, operating system)
  • Pages visited and time spent on pages
  • Referring website or source
  • Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To communicate with you about our services and offerings
  • To improve our Website functionality and user experience
  • To analyze Website traffic and usage patterns
  • To maintain Website security and prevent fraud
  • To comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

3.1 Types of Cookies We Use

Essential Cookies: Required for the Website to function properly, including cookies set by WordPress and Elementor for technical operations.

Analytics Cookies: We use Google Analytics to collect information about how visitors use our Website. This helps us understand user behavior and improve our Website.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, such as:
  • Google Analytics (for website analytics) Website hosting providers
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiries are retained for a reasonable period to provide customer service and maintain business records.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to legal obligations and legitimate business purposes.
  • Opt-Out: You may opt out of receiving communications from us by contacting us using the information provided below.

To exercise any of these rights, please contact us at info@finaxis.lk.

8. Third-Party Links

Our Website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not use our Website or provide any personal information to us. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Website, you consent to the transfer of your information to such countries.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

12. Important Notice Regarding Financial Services

Please note that this Website is for informational purposes only. We do not accept loan applications, process payments, or conduct financial transactions through this Website. All financial service applications and transactions must be completed in person at our office. Any personal financial information or documentation should only be provided directly to our authorized staff at our physical location.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Finaxis Credit and Properties Pvt Ltd

  • Address: Divulapitiya, Sri Lanka
  • Email: info@finaxis.lk
  • Phone: +94 76 922 0848

Thank you for trusting Finaxis with your inquiries. We are committed to protecting your privacy and handling your information responsibly.

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